Our process helps us understand your needs, aligns our software to your workflow, and delivers easy, efficient implementation.
Product Demo Setup Your dedicated Mitchell Humphrey & Co. representative will answer your questions with a detailed, interactive demo of our software. Schedule a Demo
Kickoff We gather together project owners from your side and ours to establish milestones and outline expectations for the life of the project.
Workflow Alignment We listen and understand your needs and challenges first. Then, our teams collaborate to align the software with your workflow.
Build & Pilot Your project owners and power users learn and test the software throughout the build process, then provide feedback to our team, who implements adjustments.
Training Your Team When your software is ready to deliver, we conduct in-person, onsite training with your team to ensure everyone is ready for Go-Live.
Go-Live We launch your software over the weekend so you won’t experience disruption in your workflow—your system will be fully operational to start your workweek on the Monday after Go-Live.
Ongoing Support We continue to support you beyond Go-Live through your dedicated project manager and our expert response center.
01
Product Demo Setup
Product Demo Setup Your dedicated Mitchell Humphrey & Co. representative will answer your questions with a detailed, interactive demo of our software. Schedule a Demo
02
Kickoff
Kickoff We gather together project owners from your side and ours to establish milestones and outline expectations for the life of the project.
03
Workflow Alignment
Workflow Alignment We listen and understand your needs and challenges first. Then, our teams collaborate to align the software with your workflow.
04
Build & Pilot
Build & Pilot Your project owners and power users learn and test the software throughout the build process, then provide feedback to our team, who implements adjustments.
05
Training Your Team
Training Your Team When your software is ready to deliver, we conduct in-person, onsite training with your team to ensure everyone is ready for Go-Live.
06
Go-Live
Go-Live We launch your software over the weekend so you won’t experience disruption in your workflow—your system will be fully operational to start your workweek on the Monday after Go-Live.
07
Ongoing Support
Ongoing Support We continue to support you beyond Go-Live through your dedicated project manager and our expert response center.

See What Our Clients Are Saying

"Since transitioning to FastTrackGov, our workflow efficiency has improved considerably. We have been able to diversify the work our staff does in the field, in creating public safety and service to our community. "
- Josh Lynch, City of Portland
"“What I enjoy most is that it’s highly customizable. We’ve got a lot of specific tasks that we need it to perform and it’s been very customizable and user friendly for us. We’ve really had great success with it.""
- Mike Myers, Carroll County, MD
"We have been a client of Mitchell Humphrey & Co. for over 30 years which speaks volumes about their software and personalized service. They are always available to help and support us."
- Tracey Fugagli, Erie County, PA
"I am so glad we have had your CRM software for over 10 years. Everyone is working from home and the FTG software is keeping our department operating efficiently and serving the residents of Manchester Twp in these difficult times. Thanks for your support."
- Mike Martin, Manchester Township, NJ
"With the COVID-19 stay at home order in Minnesota, we’ve been taking permit applications exclusively with FastTrackGov. We’d be completely paralyzed if it weren’t for our move to FTG. It works so well."
- David Rush, Douglas County, MN
"Mitchell Humphrey & Co. was clearly ahead of the other vendors, not only in their ability to provide the financial applications we needed, but also in their ability to design and deliver the custom room tax system."
- Jeff Jensen, Reno-Sparks Convention and Visitors Authority
Case Study FMS & FTG Implementations for Reno-Sparks Convention and Visitors Authority Custom-Built Solutions for Unique Revenue Streams
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