Our process helps us understand your needs, aligns our software to your workflow, and delivers easy, efficient implementation.
Product Demo Setup Your dedicated Mitchell Humphrey & Co. representative will answer your questions with a detailed, interactive demo of our software. Schedule a Demo
Kickoff We gather together project owners from your side and ours to establish milestones and outline expectations for the life of the project.
Workflow Alignment We listen and understand your needs and challenges first. Then, our teams collaborate to align the software with your workflow.
Build & Pilot Your project owners and power users learn and test the software throughout the build process, then provide feedback to our team, who implements adjustments.
Training Your Team When your software is ready to deliver, we conduct in-person, onsite training with your team to ensure everyone is ready for Go-Live.
Go-Live We launch your software over the weekend so you won’t experience disruption in your workflow—your system will be fully operational to start your workweek on the Monday after Go-Live.
Ongoing Support We continue to support you beyond Go-Live through your dedicated project manager and our expert response center.
01
Product Demo Setup
Product Demo Setup Your dedicated Mitchell Humphrey & Co. representative will answer your questions with a detailed, interactive demo of our software. Schedule a Demo
02
Kickoff
Kickoff We gather together project owners from your side and ours to establish milestones and outline expectations for the life of the project.
03
Workflow Alignment
Workflow Alignment We listen and understand your needs and challenges first. Then, our teams collaborate to align the software with your workflow.
04
Build & Pilot
Build & Pilot Your project owners and power users learn and test the software throughout the build process, then provide feedback to our team, who implements adjustments.
05
Training Your Team
Training Your Team When your software is ready to deliver, we conduct in-person, onsite training with your team to ensure everyone is ready for Go-Live.
06
Go-Live
Go-Live We launch your software over the weekend so you won’t experience disruption in your workflow—your system will be fully operational to start your workweek on the Monday after Go-Live.
07
Ongoing Support
Ongoing Support We continue to support you beyond Go-Live through your dedicated project manager and our expert response center.

See What Our Clients Are Saying

"Mitchell Humphrey support has been especially helpful this year. "
- Leslie Valz, Stevens County, WA
"The new FMS III enhancements have greatly increased the usability of the FMSPO module. The help desk is always supportive and helpful. "
- Donna Viskoe, St. Louis County, MN
"Since transitioning to FastTrackGov, our workflow efficiency has improved considerably. We have been able to diversify the work our staff does in the field, in creating public safety and service to our community. "
- Josh Lynch, City of Portland
"“What I enjoy most is that it’s highly customizable. We’ve got a lot of specific tasks that we need it to perform and it’s been very customizable and user friendly for us. We’ve really had great success with it.""
- Mike Myers, Carroll County, MD
"Mitchell Humphrey is wonderful to work with. They are always helpful."
- Sherrie Avery, Jefferson Co., MO