Mitchell Humphrey Announces Two New Support Service Positions
Move is Designed to Ensure that Clients are Getting the Most Out of Their Mitchell Humphrey Systems

St. Louis, Missouri (July 10, 2007)  In  a continuing effort to create a consistently positive experience for its customers, Mitchell Humphrey is pleased to announce the creation of two new Client Service positions; Customer Experience Manager and Manager of Client Services.

The Customer Experience Manager is responsible for creating an integrated approach to supporting Mitchell Humphrey customers, and to develop a cohesive methodology for providing information to those customers.

The Manager of Client Service is responsible for working directly with each customer to plan software implementations, conduct project kickoff meetings, develop project plans, and develop customization specifications.  In addition, the Manager of Client Services serves each customer as the back-up project manager, and handles the Mitchell Humphrey Consulting Services staff and schedule.

“We are transitioning from a data-driven to an information-driven support system with the objective of enhancing the customer experience,” explained Kim Schaefer, president and COO, “Our goal is to provide everyone with a seamless, consistent and extremely positive customer experience.”

About Mitchell Humphrey

Mitchell Humphrey provides business application software and services that promote faster implementations, providing better access to information, resulting in smarter decision making.  Mitchell Humphrey clients include organizations in insurance, retail, services, government, not-for-profit and numerous other markets.  Backed by over 30 years of Best Practices methodology, Mitchell Humphrey’s software is designed, developed, implemented and supported by our own team of CPAs and IT professionals.